{"id":48,"date":"2021-04-06T13:09:47","date_gmt":"2021-04-06T13:09:47","guid":{"rendered":"http:\/\/localhost\/eclipse\/?post_type=service&#038;p=48"},"modified":"2026-06-21T09:15:12","modified_gmt":"2026-06-21T07:15:12","slug":"set-up-flexible-customer-journeys","status":"publish","type":"service","link":"https:\/\/www.eclipsegroup.nl\/nl\/service\/set-up-flexible-customer-journeys\/","title":{"rendered":"Flexibel klantreizen inrichten"},"content":{"rendered":"<p>De perfecte klantreis inrichten \u00e9n laten functioneren, klanten \u00f3f medewerkers specifieke taken en rollen geven, acties starten op basis van het gedrag van klanten \u00f3f medewerkers? Bij Eclipse leggen we dit vast via onze dynamic workflow.<\/p>\n<p>&nbsp;<\/p>\n<p>Dynamic Workflow van Eclipse is geen vaststaande of stugge beheeromgeving voor organisaties. Eclipse ontwikkelt workflow-omgevingen op maat, met processen die aansluiten bij jouw team, klantengroep of organisatie. Dynamic Workflow integreert naadloos met onze Customer Communication Management as a Service .<\/p>\n<p>&nbsp;<\/p>\n<p>Elk proces wordt gestart en afgerond, waarna een nieuw proces start. Elk proces kan een deadline krijgen of een trigger geven, wanneer een actie uitblijft. Via onze CCMaaS kan er in dat geval op maat een aankondiging, bevestiging of herinnering per sms, e-mail of brief worden verstuurd.<\/p>","protected":false},"featured_media":378,"template":"","class_list":["post-48","service","type-service","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Flexibel klantreizen inrichten - Eclipse Group<\/title>\n<meta name=\"description\" content=\"Set up flexible customer journeys with Eclipse&#039;s Dynamic Workflow, customizing tasks, roles and triggers to fit your organization&#039;s processes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eclipsegroup.nl\/nl\/service\/set-up-flexible-customer-journeys\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Flexibel klantreizen inrichten - 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