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Eclipse Group
Platform
CCM as a Service
Integration
Content
Scenario management
Channel
Insights
Flex Forms
End-to-End platform
FlexForms
Services
Bundling customer data
Linking applications
Uniform communication style
Working out scenarios
Set up flexible customer journeys
Management dashboard
Tapping into new customer channels
Insights
How CCM relates to CRM and MA
From Customer Journey Mapping to Connected Journey Management
Keeping customer interactions on the cutting edge
Customer Communication Management as a Service
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Novidam acquires Eclipse
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